We know that reaching out or choosing a service can come with questions. Below you’ll find answers to some of the most common questions about getting started at Harmonia Therapy Center.
Harmonia offers a range of services, including counselling, clinical hypnotherapy, art therapy,and workshops. Each provides a different way of addressing individual needs and goals.Explore our Services pages to learn more or contact us if you’re unsure which option may be right for you.
We work with children, teens, adults, couples, and families across a wide range of needs and concerns. The ages and populations served vary by clinician and service.
That’s okay. Contact us and tell us a little about what you’re looking for, your availability, and any preferences you may have. We can help guide you toward a clinician or service that may be a good fit.
Yes. We offer a free 15-minute consultation for new clients who would like an opportunity to ask questions, discuss what they’re looking for, and determine whether a particular clinician or service may be a good fit.
Yes. We offer both in-person appointments at our Châteauguay office and virtual appointments. Virtual availability and the provinces in which services can be provided vary by clinician.
Yes. Services are available in English and French, with additional languages offered by some clinicians. Language availability varies by clinician.
We offer daytime and evening appointments, with availability varying by clinician. Visit our online booking page to view current availability.
You can use the BOOK NOW or Book an Appointment buttons on our website to viewavailability and book online. If you’re unsure where to start or would like help choosing aclinician or service, contact us and we’ll be happy to help.
Absolutely. It’s common to feel nervous or unsure before a first appointment. Your clinician willtake the time to get to know you, understand what brings you in, and answer any questions youmay have. You can share at a pace that feels comfortable for you.
Yes. Your privacy and confidentiality are important to us. Our clinicians follow the confidentiality requirements of their respective professional orders and associations.
There are certain circumstances in which information may need to be disclosed as required bylaw or professional obligations (i.e. risk to self or others). Your clinician can explain confidentiality and its limits to you and answer any questions you may have.
Yes. Free parking is available on-site for clients. You may park in the parking lot beside the building.
Harmonia Therapy Center is located at 245 Boulevard Saint-Jean-Baptiste in Châteauguay. Our entrance is located on the side of the building, accessible from the parking lot on the Desjardins side. Once inside, turn right to find our waiting area. Please have a seat and your clinician will come meet you at your scheduled appointment time.
Your first appointment is an opportunity for your clinician to learn more about you, what brings you in, and what you hope to work toward. It’s also an opportunity for you to ask questions, discuss your goals, and get a sense of whether the clinician and service feel like a good fit. The first appointment may look somewhat different depending on the service you are receiving.
This varies depending on your individual needs, goals, availability, and the service you arereceiving. You and your clinician can discuss a schedule that works best for you.
We do not deal with the insurance companies. However, we provide official receipts with the providers permit number, which you can submit to your insurance company for reimbursement.
Some Harmonia clinicians are approved providers for programs such as the Non-Insured Health Benefits (NIHB) Program and IVAC. Eligibility and coverage depend on the program, clinician, and service. Please contact us before booking if you would like to use NIHB or IVAC coverage so we can help determine which available clinicians may be appropriate.
We require at least 24 hours’ notice if you need to cancel or reschedule an appointment. Appointments cancelled or rescheduled with less than 24 hours’ notice are subject to the full session fee.
A referral is not required to access our services. You can contact us directly or book anappointment online. If you are using insurance or another funding program, we recommend checking whether your specific plan has any referral or authorization requirements.
Yes. Finding someone you feel comfortable with is important. If you feel another clinician maybe a better fit, please contact us. When possible, we can help you explore other options within Harmonia.
Still Have Questions?
We’re happy to help. Contact us if you have questions about our services, clinicians, availability, or getting started.
Sign up to hear about new workshop dates, topics, and registration as soon as they’re announced — just the occasional update, nothing more.
